How Is Your Organisational Strategy Shaping Up for the 2020-21 Year and Beyond?

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I am not sure how you have been managing your time during these past seven weeks.  Because I am now “semi-retired”, I have taken the opportunity to read and refresh my earlier learnings over the past almost forty years on leadership, management, and strategy, while focusing on completing some studies in executive and leadership coaching.

What has struck me is that in this time of turbulent change, particularly in human services delivery right now where the impact of COVID-19 is taking its toll, is that many theories about leadership, management, strategy, and human resources management, actually have not changed, and likely do not need to.  Sometimes the “old” fundamentals are as reliable as granite …

In his now famous, and dated article, Henry Mintzberg defined as a plan, ploy, pattern, position or perspective (Mintzberg, 1987, The Strategy Concept I: Five Ps For Strategy). Mintzberg described:

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COVID-19 – What more needs to be done in our aged care system?

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Stop the world – I want to get off  is the title of a musical created in the 1960s.

Some 55 years later as we become globally enmeshed in a pandemic the like of which none of us has experienced before, one could be forgiven for wanting to shout those words from the roof tops.

I don’t need to remind you of the enormity of the task ahead of every organisation in every industry sector – particularly those in a sector I am so fond of and have given over half of my career to.  I won’t belabour the size of the task ahead of you.  But I do want to ask the rhetorical questions in this group – are we doing enough in our aged care sector to make an impact?

For providers – if you could get hold of adequate supplies of personal protective clothing and equipment, are you considering gloving, gowning, and masking all your front-line care staff?  Are you having a skilled Registered Nurse meet and greet every visitor and taking a temperature prior to allowing a visitor, contractor, family member, Aged Care Quality and Safety Commission staff member enter the facility?

For the Australian government – Department of Health and Aged Care Quality and Safety Commission – have you increased the ACFI rate per resident per day, or introduced a coronavirus supplement to cover the cost of additional medical supplies, staffing supplies, and loss of revenue when facilities empty due to untimely death of residents?  Have you considered the financial risk and impact of failure of the RAD scheme?

Why these specific questions?

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Welcome to 2020

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6 January 2020

No matter where and how we are involved in our Australian aged care sector, 2019 was a tough year.  The sector ended 2019 with one word ringing in our ears – Neglect – being the title of the Interim Report from the Royal Commission into Aged Care Quality and Safety.  What a tough end to 2019!

How do we emerge from 2019 into a brighter and stronger 2020 given that the Royal Commission continues to march on?  How do we turn Neglect into respect and rise above the negative views of all that 2019 revealed about our sector?

I suggest that we should at least consider the following seven factors:

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Nothing Changes?

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This piece was published as ‘The Bones are Bare’ on Australian Ageing Agenda

I have been back working in the aged care sector for almost twelve months now – first on an interim basis with Baptistcare here in Perth, and for the past four months or so as Chief Executive with Braemar Presbyterian Care in WA.

One of the most common questions on my return to the sector is about the amount of change there has been in “aged care” since I left the sector back at the end of 2010.

One could say that the change has been enormous, with refundable accommodation deposits now part of residential aged care, and significant changes having been made to funding around client centred care in the community aged care sector.

On the other hand, one could quite calmly suggest that no great change has happened. After all, since I first entered the aged care sector back in 1982, we have had at least some fifteen (perhaps closer to twenty) Australian Government Ministers with responsibility for aged care services over the past thirty years. In that same period, we have had at least three major changes to the funding regimes that providers live with daily.

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Jason Chatfield

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Jason Chatfield is a cartoonist and illustrator based in New York. Raised in Perth, he is Australia’s most widely syndicated cartoonist, producing the iconic comic strip Ginger Meggs which appears daily in 34 countries through Andrews McMeel Syndication.

Chatfield is Vice President of the National Cartoonists’ Society, a past President of the Australian Cartoonists’ Association and currently works from his studio in Manhattan.

Jason is also a professional stand-up comedian. You can find his Comedy Website here.